We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Operating in Dubai, United Arab Emirates
The shipping is excellent and fast, the packaging is excellent, the machine as raw material and the quality of the material shown is high quality, thanks to the store
Very fast delivery
الجهاز يشتغل بشكل ممتاز .. جودة مواد الصنع اقل من المتوقع
Very good quality difusser. My room smells great. Able to use the app easily.
Delivery is very fast, the store is very excellent .. The size is smaller than I expected. The product is now under trial.
جدا جميل شكرا
Sweet once but do not work suction fans spread all the house but from the work of suction fans disappear wind experience sweet once and the wind that shows you
Product has excellent quality, exactly as the description
The fragrance of anshalh will be good
I ordered two units for the ground floor and the second for the second floor.
منتج ممتاز بشكل عام ..تمت تجربت الجهاز مع عطر الريتز كارلتون ، إنتشار العطر جيد جدًا في البيت . أود أن أشكر البائع على سرعة الشحن ، حيث وصل الجهاز في بضعة أيام وكانت التغلفة ممتازة جدًا .
Zina Lea almost more than a month tried by the program Shui TKH but maamtrat oils right tried local and sweet was light Mo like the one with a twist or wax smell vary and
I asked for it, and the device is working and sound. There are no defects or damage. I ran it, but the rest of what I used the fragrance is filled with 200ml and thank
A good product and fast delivery to the address in a good time where the order arrived within 8 days of the request time, but the problem remains the difficulty of connecting to the mobile phone application and the but it is necessary to stay connected to electricity to continue to work .. Also the timing of waiting periods between the times of exit fragrance 200 seconds maximum and this consumes the fragrance in a very short time
Arrived in 6 days, Fast Shipping.
The device is identical to the specifications mentioned, I chose the device without a remote and carried the application but I am still trying to define it to take advantage of the application. I took two devices at half the price of one device we have from the company known to sell these devices! Unfortunately, I knew that there are samples of essential oils sold at the same site and I will buy them back. At first, I tried the aromatic oil only and the percentage of aromatizing was weak top tough قليلاً I broke one of my nails: (, the store is wonderful and very keen on the speed of response and answer all inquiries and also send the request in a very Record time arrived within five days only
Excellent and I would recommend it for apartments and small floors, but the rooms have the smell
Excellent and the store is very helpful
VERY fast shipping!! Wow!!
He arrived in record time to sit down