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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Operating in Dubai, United Arab Emirates
Not اجربها after The store is good. But Saudi Mail is very bad.
انصح بالبائع و بقوة و المنتج جمييييل
Excellent product and good smells
Beautiful product bitter I have a period used by the smell beautiful I asked from a local shop, the device arrived almost 5 days fast and I have Thank the store
The device is beautiful, its exterior is elegant, but the rest of what I have tried, but I try it.
The device is excellent and the apartments or the house is enough in seconds. The device is difficult to program but send me a video to run and thank God
Very excellent but expensive
Excellent time the device perfumed the place and at a cheaper price than the market difference for the essential oils Mo necessary from the same trader from any normal place and the resort quickly arrived less than two weeks
Excellent and wonderful device and suitable for small apartments
I ordered the device on 6 October and arrived on 16 October meaning within 10 days. The product is like description but I did not know how to use it by mobile, although I followed the teachings of the application. The device had simple scratches, but the device is beautiful and adequate.
The machine is excellent, easy to use, fast shipping and the store is helpful and quickly responds to any query
Trying it and not another return after the experience, God willing/Thank you Majid for the recommendation.
وصلني الجهاز ف اقل من اسبوعين وبعد التجربه اقول خذه وانت مرتاح ممتاز ولا يفرق عن اداء وجودة الشركات الموجوده عندنا لا وبسعر اقل يوصل الفرق الى النص طبعاً بتدفع ضريبه لشركة الشحن اذا وصل 15٪ والجهاز يغطي لك صاله كبير
وصل في اسرق وقت ممكن، البيت مساحته ٦٠٠ والحمد لله كفاني جهاز واحد للأشخاص الي تهتم في يكون المكان ريحته حلوه ولا يكون العطر مزعج و قوي، شريت الزيت العطري من الرياض من المعيقلية بقيمة ١٥٠ ريال وزن نص كيلو، في المواقع على ٤٠٠ ريال و تختار الريحه الي تبي و تقدر تختار من عشرات المحلات الي يناسبك، في الصوره مرفق ريحة العطر.
The device is very good, enough to give a place of 3 cubic meters
The device arrived in good condition and the device was used very excellent and can control the time of operation and closure and the time of broadcasting the fragrance I strongly recommend it